Everyone Who Interacts with your Clients Should Excel at Sales
Customers often interact with inside sales support and customer service personnel more frequently than with your sales professionals. As such, shouldn’t they be proficient at selling skills?
The benefits to your business can be considerable, notably: improved customer satisfaction and retention, identification of new sales opportunities, increased sales through upselling and cross selling, and stronger customer relationships.
Core Workshops for Sales Support Personnel
Our curriculum for Sales Support Personnel consists of four different 2-hour workshops. You can view the workshops by clicking on the "Workshops" tab listed in the OVERVIEW section of this page.
We can consult with you to select the most relevant workshop or to recommend a desired sequence of workshops. For example, many of our clients have selected two or more 2-hour workshops and scheduled them at regular intervals when taught online or as a longer training event taught in-person.
All of these workshops are available to be taught as in-person training workshops to your sales team or as virtual online sessions. We encourage you to speak with a Peak Selling consultant so that we can learn more about your sales training needs and then suggest the workshops and delivery options that would be most applicable for you.